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Frequent Questions - Resources and Help

  1. What procedures and tools are available to help me implement the EPA Quality System?
  2. What training does EPA provide?
  3. Who do I contact at EPA if I have quality system-related questions?

What procedures and tools are available to help me implement the EPA Quality System? EPA has a comprehensive system of protocols or tools for assuring the quality of its data collection and use activities. Management tools include Quality Management Plans and Quality System Audits. Technical tools include the Data Quality Objectives Process, Quality Assurance Project Plans, Standard Operating Procedures, Technical Assessments, and Data Quality Assessment. EPA has developed guidance on the majority of these tools. For more information and links to relevant guidance, see Quality Management Tools.

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What training does EPA provide? On an Agency-wide basis, the Quality Staff provides training courses - traditional lecture instruction. The training courses can be tailored by an organization to fit its specific training requirements. For information on Agency-wide training, see the Quality Staff Training Program. In addition, many EPA organizations offer program-specific training. Contact the Quality Assurance Manager for your organization for information on these resources.

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Who do I contact at EPA if I have quality system-related questions? If you have questions about an individual program, contact the Quality Assurance Manager for that program. A current list of these individuals are listed at Quality System Contacts. If you have questions that concern Agency-wide Quality System specifications, contact the Quality Staff at quality@epa.gov.

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