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Quality Management Tools - Training Programs

Training consists of methods and techniques to ensure that all personnel have the necessary skills to effectively accomplish their work and that quality management responsibilities and requirements are understood at every stage of project implementation throughout the Agency. Quality assurance training plays a key role in institutionalizing EPA's Quality System by promoting knowledge of the system, providing guidance on EPA quality assurance policies, and helping staff develop the technical skills necessary to implement the Quality System. EPA organizations are required to provide training, for all levels of management and staff, to assure that quality assurance and quality control responsibilities and activities are understood at every stage of project implementation.

For directions on accessing the references listed below, see Information About Downloadable Files.



Examples and Other On-line Resources


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