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Hotline Resources
Region 5 Environmental Hotline: 800-621-8431
8:30 am - 4:30 pm Central time
(312-886-2395 for callers outside IL, IN, MI, MN, OH, and WI)
For updates and changes, contact Karen Reshkin, 312-353-6353
Frequently Asked Questions (FAQs)
- Who do I call about Illinois vehicle emissions testing?
- I'm concerned about treated wood. Where can I get some answers?
- Where can I get information about asbestos and vermiculite?
- I'm concerned about West Nile Virus. Where should I report dead birds?
- Where can I find out about Superfund sites?
- I've lost my EPA card for universal handling of refrigerant; how can I get a replacement?
- I am concerned about mold in my home/ my children's school/ my workplace. Is it dangerous? Who can I contact?
- I'm trying to import a car from another country; what do I need to do to meet US emission requirements? What forms do I need?
- Where can I recycle computers/fluorescent bulbs/batteries?
- I want to make a complaint about noise or about odors.
- Where can I learn about mercury in dental amalgam?
Who do I call about Illinois vehicle emissions testing?
- In the Chicago area, contact the state
of Illinois Vehicle Emissions
Testing Program
at (847) 758-3400 or (800) 635-2380.
I'm concerned about treated wood.
- EPA has factsheets about disposing of treated wood, including Questions & Answers about wood treated with chromated copper arsenate.
- What is being done about wood treated with CCA (chromated copper arsenate)?
- Where can I find information on wood treated with creosote?
Where can I get information about asbestos and vermiculite?
- Asbestos and Vermiculite
- Asbestos in Vermiculite Insulation
- Asbestos Exposure and Your Health (from ATSDR)
- What Is Asbestos? (from ATSDR)
I'm concerned about West Nile Virus. Where should I report dead birds?
Where can I find out about Superfund sites?
- Superfund Site Information
- National Priorities List (NPL) Fact Sheets for Region 5
- Superfund Sites Where You Live
- National Priorities List (NPL) -try the Search Superfund Site Information
- National Priorities List (NPL) Site Status Information (Current, Proposed, Final, Construction Completion, Partially Deleted, Deleted)
I'm an HVAC apprentice, and I've lost my EPA card for universal handling of refrigerant. How do I get a replacement?
- Call 800-296-1996 for information on replacing lost CFC cards or visit Technician Certification (Section 608): Steps for replacing a lost card
- How do I get certified as an air conditioning or heating and cooling technician?
- How do I obtain a new copy of my EPA 608 or 609 refrigeration (or universal) certification card if mine has been lost or stolen?
I am concerned about mold in my home/ my children's school/ my workplace. Is it dangerous? Who can I contact?
- Call your local health department first. You can also call the Indoor Air Quality Information Clearinghouse at (800) 438-4318. The number for the National Hispanic Air Quality Hotline is (800) SALUD-12 (800-725-8312). More EPA information on mold:
- Indoor Air - Mold
- A Brief Guide to Mold, Moisture, and Your Home EPA Publication #402-K-02-003
I'm trying to import a car from another country; what do I need to do to meet US emission requirements? What forms do I need?
- Importing vechicles and engines
- Quick Overview of Vehicle Import Requirements
- Automotive Imports Facts Manual