We've made some changes to EPA.gov. If the information you are looking for is not here, you may be able to find it on the EPA Web Archive or the January 19, 2017 Web Snapshot.

Fuels Registration, Reporting, and Compliance Help

Fuels Program Helpdesk

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New Process Changes

On Thursday, June 22, 2017, EPA introduced changes to the way its fuels programs helpdesk handles voicemail and email inquiries. The changes are designed to better manage the large volume of fuels program-related inquiries EPA receives and enable EPA to respond to stakeholder questions more quickly. 

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Phone Helpdesk Changes

All phone calls will be directed to a voicemail system that offers a recorded set of menu options to better route questions. Parties will be able to choose from the following three options: 

  1. Registration Questions
    • Registering under Part 80 fuel programs (including RFS, gasoline/Tier 3, diesel/ULSD fuel)
      • Company association requests
      • Responsible corporate officer requests
      • New company requests
      • Company update requests
    • Registering under Part 79 fuel and fuel additive registration program
  2. Technical Support or Reporting Questions
    • EMTS technical support
    • CDX reporting issues
    • Remedial actions
  3. Program Regulations Questions
    • Fuel regulations for EPA’s fuels programs
    • Public data (including RINs, ABT sulfur and benzene credits)

Please remember to include in the voicemail:

  • Full name
  • Company name
  • EPA company ID (if available)
  • Brief description of your issue
  • Company request number or Request Tracker ticket number (if available)
  • Email address (if you would like a written response)

Phone number: 1-800-385-6164

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Email Helpdesk Changes

For written questions about registration or program regulations, you MUST use the new contact form below. Specific topics for the new contact form include:

  • Registration Questions
    • Registering under Part 80 fuel programs (including RFS, gasoline/Tier 3, diesel/ULSD fuel) 
      • Company association requests
      • Responsible corporate officer requests
      • New company requests
      • Company update requests
    • Registering under Part 79 fuel and fuel additive registration program
  • Program Regulation Questions
    • Fuel regulations for EPA’s fuels program
    • Public data (including RINs, ABT sulfur and benzene credits)

For written technical support questions,  please visit the IT Helpdesk page for directions.

  • Technical Support Questions
    • EMTS technical support
    • CDX reporting issues
    • CDX account updates
    • NAAS authentication
    • Remedial actions

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Report an environmental violation

Report possible violations of environmental laws and regulations.

Program Support and Registration Contact Form

*Do NOT sent confidential business information (CBI) through this webform. Appropriate staff will contact you for secure methods to submit CBI, as needed.

Company and EPA Company ID (if applicable)