Table of Contents
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Response Introduction
Response Scenario
Purpose
Activate the ERP
Knowledge Review
Provide Notice of Incident
Activate the Incident Command System (ICS)
Initiate Incident Action Plan (IAP)
Initiate the IAP
Criteria for Utility Liaison Officer
Primary Functions of Utility Liaison Officer
Initiate Crisis Communication Plan
Knowledge Review
Damage Assessments
Conduct Initial Status/Damage Assessment
Understanding Disaster Declarations
Maintain Documentation
Knowledge Review
Results of the Initial Damage Assessments
Maintain Communication with Response Partner Network
Obtaining Lab Support
Request Mutual Aid and Assistance
Knowledge Review
Request Resources from Response Partner Network
Prepare to Receive Mutual Aid and Assistance
Execute Contracts with Vendors
Conduct Emergency Repairs and/or Workarounds
Knowledge Review
Video Testimonial
Knowledge Review
Response Summary
Key Actions