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Water and Wastewater All-Hazards Boot Camp
Response
Response
Response
Response Summary
In this module, you learned the following key activities:
  • How to activate and implement your ERP
  • How to communicate and coordinate with response partners and the public
  • The importance of activating mutual aid agreements and requesting resources
  • The importance of conducting repairs and taking actions to return your utility to service
  • How to maintain documentation of damages and repair work
  • How to find available resources for developing your own response procedures and policies

Rick and a collage of images from the lesson
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Fred: Rick, two years ago, we really had trouble responding to this type of event. Thank you for all of the work you have been doing to prepare us. Please let me know how I can help you to continue to improve resiliency at our utility.

Rick Rodders: Fred, I'm really glad our utility performed the prevention, mitigation, and preparedness activities. Having a knowledgeable and trained staff helped us respond to the flood emergency efficiently and effectively.
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