Skip to main content
EXIT
Water and Wastewater All-Hazards Boot Camp
Response
Response
Response
Activate the Incident Command System (ICS)
The utility plays two main roles in the response:
  1. Manage the effects of the incident on utility operations by directing utility response and recovery actions.
  2. Support the local EOC by coordinating the utility response with the local EOC incident action plan objectives and priorities.
Communication and coordination between the utility and the local EOC is critical. Both the utility-level response and the overall community-level response are carried out using the Incident Command System (ICS)/National Incident Management System (NIMS) structure.

Chart
You need the latest free Flash Player Plugin to view this page.

Utility staff and local responders organize according to the NIMS and the ICS.

Rick begins establishing Incident Command Posts (ICPs) at sites seriously affected, and sets up the utility EOC to coordinate utility ICPs. Cole Loids, the utility EOC manager, makes contact and begins to coordinate with the Our Town EOC.

The utility has two main roles in the response phase which include managing impacts to utility operations and supporting the local EOC by way of communication and coordination.
Replay
Pause
Play
Next
| 7 of 32 |
Back
Back