This module covers key activities for your utility when responding to an emergency. Response includes activities to address the immediate and short-term goals to preserve life, property, the environment, and the social, economic, and political structure of the community. During the response phase, a water utility executes its emergency response plan and incident-specific emergency activities.
You will learn:
- How to activate and implement your ERP
- How to communicate and coordinate with response partners and the public
- The importance of activating mutual aid agreements and requesting resources
- The importance of conducting repairs and taking actions to return your utility to service
- How to maintain documentation of damages and repair work
- How to find available resources for developing your own response procedures and policies