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Water and Wastewater All-Hazards Boot Camp
Response
Response
Response
Provide Notice of Incident
The utility should follow its incident notification protocols. This includes representatives from the:
  • State primacy agency
  • Local Emergency Management Agency EOC
  • Neighboring utilities
  • Mutual aid networks, including the Water/Wastewater Agency Response Network (WARN)
  • Power company
  • Partners such as Rural Water, American Water Works Association, and the Rural Community Assistance Program

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As part of the activation process, Rick begins to notify response partners. Rick follows the procedures outlined in the ERP regarding whom to notify and how these notifications should take place.

Due to the disruption of phone line and cell phone service in much of Our Town, he begins to use available alternate communications systems including amateur and Citizens' Band (CB) two-way radios and satellite phones.
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