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Water Quality Surveillance and Response

Water Quality Surveillance and Response System Customer Complaint Surveillance Resources

These products support the design and implementation of Customer Complaint Surveillance (CCS), a component of a Surveillance and Response System (SRS).

  • Threshold Analysis Tool(4 pp, 4 MB)  A software tool used to develop alert thresholds for customer water quality complaints.
  • Alarm Estimation Tool(1 pg, 269 K)   A spreadsheet tool used to estimate the number of CCS alerts generated at a given alert threshold.
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