Report: EPA Oversight over Enterprise Customer Service Solution Needs Improvement
Report #19-P-0278, August 19, 2019
Ineffective project oversight limits the agency's ability to balance IT investments at the lowest cost while addressing agency needs.
Report Materials
- Report at a Glance (pdf)
- Full Report (pdf)
- Update: EPA Response to Report (pdf)
- Update: IG Comment on EPA Response (pdf)
OIG Independence of EPA
The EPA's Office of Inspector General is a part of the EPA, although Congress provides our funding separate from the agency, to ensure our independence. We were created pursuant to the Inspector General Act of 1978, as amended.
Environmental Protection Agency | Office of Inspector General
1200 Pennsylvania Avenue, N.W. (2410T) | Washington, DC 20460 | 202-566-2391
OIG Hotline: 1-888-546-8740.