U.S. flag

An official website of the United States government

Dot gov

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Https

Secure .gov websites use HTTPS
A lock () or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Report: Controls and Oversight Needed to Improve Administration of EPA’s Customer Service Lines

Report Number
13-P-0432

Report #13-P-0432, September 26, 2013

What We Found

The EPA has a variety of resources—including telephone hotlines, Web clearinghouses, and other online reference information—which the OIG has categorized as customer service lines (CSLs).

Report Type
Other