About the Office of Customer Advocacy, Policy and Portfolio Management (OCAPPM)
What We Do
OCAPPM provides communications, customer experience and adoption to advance OMS services. The Office manages information technology and information management (IT/IM) strategy, policy, and investment portfolios to facilitate EPA’s mission.
Programs and Projects Managed by the Office of Customer Advocacy, Policy and Portfolio Management
Mail code: 2841T | EPA mailing addresses
Location: EPA Headquarters at Washington, D.C. Federal Triangle campus
OCAPPM Organization
Krysti Wells, Director
- Phone: (202) 564-6295
Gary Farley, Deputy Director
- Phone: (202) 566-0070
Customer Advocacy and Communications Division
- Barbara Galloway, Director
- Phone: (202) 566-0331
- Cory Wagner, Associate Director
- Phone: (202) 566-1555
Policy Planning and Evaluation Division
- Elizabeth Jones, Director
- Phone: (202) 564-2163
Portfolio Management Division
- Chi Tran, Director
- Phone: (202) 564-8591