Information for Former Employees

Duplicate Leave and Earning Statements or W-2 Forms

Leave and Earning Statements and W-2 Forms for current and former EPA employees are issued by the Department of Interior’s Interior Business Center, the federal shared service provider EPA uses for personnel and payroll support services.

To receive a copy of a Leave and Earning Statement or Form W-2, contact IBC at:

Email: Payroll_Helpdesk@ios.doi.gov.
Telephone: 1-866-367-1272 from 8 a.m.-7:30 p.m. ET. Press 3 for Payroll and HR Applications. Press 2 twice for LES and W-2 assistance.

If you are unable to connect with IBC, contact EPA’s HR Pay Help Desk at HRPayHelp@epa.gov for assistance.

Access to Employee Express

Upon separation, former EPA employees will have limited access to Employee Express for 56 days for viewing and printing only. Please:

Use Login.gov to create and gain access to your EEX account.
Download and review the Employee Express - The New Way of Signing In (pptx) (1.63 MB) document for additional support.
Select the option to have your Security Code sent by Postal Mail (NOTE: The security code will be mailed to the mailing address on file.).

If there is a change in the mailing address (after an employee has separated from the agency), separated employees should submit a ticket request to HRPayHelp@epa.gov.

If your retirement date is over eight months ago, please log into your retirement account at OPM Retirement Services Online using Login.gov or call 1-888-767-6738 to update your address or make other changes.

Access to Electronic Official Personnel File

Since July 2026, former EPA employees are eligible to request copies of their eOPFs using the U.S. Office of Personnel Management’s Electronic Official Personnel Folder Documents Request Service, a secure, public-facing service that enables eligible separated federal employees to request a copy of their eOPF Employment Folder.

DRS is the preferred method for requesting copies of the eOPF following separation. DRS can only provide documents that exist within the employee’s eOPF. Records that were never uploaded to eOPF are not available through this service.

Employees should wait at least 30 days after their separation date before submitting a request to allow time for their separation SF-50 and other final documents to be profiled into their eOPF.

DRS is at myopf.opm.gov.

To use the service:

Sign in securely using Login.gov and complete identity verification, if required.
Confirm the email address associated with the Login.gov account.
Submit a document request through the DRS portal.
Receive a fulfillment email within approximately 24 hours containing a secure, password-protected ZIP file available through a time-limited download link.
Download and save the eOPF Employment Folder. If the download link expires, you may submit a new request through the DRS portal.

Support resources are available through the in-application help, the eOPF Help Desk for fulfillment questions and expired download links, and the Login.gov Help Center for account creation, identity verification or email management issues. Additional information, including detailed user instructions, is available in the eOPF Resource Center.

Employment Verification and Proof of Income

All employment and wage verifications must be requested through Equifax’s “The Work Number” service, an automated process for employment and income verifications. This service allows current and former EPA employees to have their employment and wage information verified within a matter of minutes.

Current and former employees:

Establish a profile in The Work Number service.
When confirmation of current or former employment or income is required, grant the “verifier” permission to receive this information using The Work Number accounts.

General Inquiries: 1-800-367-2884 or 1-800-424-0253 for TTY-hearing impaired.

“Verifiers” (lenders, employers, landlords) will be able to retrieve requested information 24 hours a day, seven days a week by visiting The Work Number service or contacting the service at 1-800-367-5690 or 1-800-424-0253 (TTY-hearing impaired).

Benefits and Retirement Inquiries

The Benefits Branch is responsible for administering comprehensive benefits programs for EPA’s current federal workforce. Current EPA employees who are thinking about retiring can find Benefits Branch contacts and information about benefits and retirement at the Benefits Corner intranet page.

Former EPA employees who still work for the federal government should contact the human resources or benefits personnel at their current agencies. OPM’s Retirement Center has information about how to contact the benefits office at each federal agency.

Former EPA employees whose retirement date is eight months or more in the past can find information and contacts – including submission of online help requests and the telephone number for calls, and the address for correspondence – by:

Visiting OPM's Retirement Center.
Logging into their Retirement Services Online account.
Calling OPM at 1-888-767-6738 Monday-Friday, 7:40 a.m. ET-5 p.m. ET. The best times to call are before 10:30 a.m. ET or after 1:30 p.m. ET.

You will need your CSA number.

Former EPA employees whose retirement date is within 8 months, please contact the EPA Benefits Branch by sending an email to HRBenefits@epa.gov.