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Consumer Confidence Reports (CCR)

Public Service Announcements and Communications Tips for Water Systems

Below are materials that water system owners and operators may find useful for communicating to their customers about the CCR, specific contaminants, or other water quality-related issues.

Public Service Announcements - Posters and Radio Ads

The EPA released a series of radio and print ads that water suppliers and others may use to encourage consumers to take advantage of consumer confidence reports and other information about their drinking water.

Print ads are available in different sizes and shapes.

Communication Tips

Talking to your Customers about Chronic Contaminants in Drinking Water EPA 814-F-07-022, October 2007. This guide provides useful tips for effective communication about chronic contaminants.