Cybersecurity Awareness Month 2024

Tips for Drinking Water and Wastewater Systems

Week 1 | Week 2 | Week 3 | Week 4

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 Week 3 - Phishing

1. What is phishing?
   1. Phishing is when criminals use fake emails or social media posts to direct a user into clicking on a malicious link.  Once the link is clicked, malware can be installed onto the system.
2. Questions to ask to identify phishing
   1. Is the greeting very generic?
   2. Is it too good to be true?
   3. Does it include language that increases the urgency to respond?
   4. Is it an email that is strange to receive?
   5. Does it include a request for personal information?
   6. Does the senders email address match who they are claiming to represent?
   7. Are there any spelling/grammar errors?
3. What to do when a phishing attempt is detected
   1. Report it to IT manager or security as quickly as possible.
   2. DO NOT click on any links.
   3. Delete the email.
   4. If available, use the “Report Phishing” function in email.