Employment Complaint Resolutions
- Civil Rights Home
- Equal Employment Opportunity at EPA
- What Do I Do if I Believe I Have Been Discriminated Against?
- Alternative Dispute Resolution
- Formal Complaint
- Final Agency Decision
- Frequent Questions
The EPA cannot and will not tolerate discrimination based on the protected bases of race; color; religion; sex, including pregnancy, sex stereotyping, gender identity or gender expression; national origin; sexual orientation; sex stereotyping, physical or mental disability; age; protected genetic information; status as a parent marital status; political affiliation; or retaliation based on previous Equal Employment Opportunity (EEO) activity. The EPA also will not tolerate any type of harassment - either sexual or nonsexual - of any employee or applicant for employment.
EPA protects employees or applicants for employment from discrimination in employment activities, including but not limited to:
- Other employment terms, conditions and privileges
- Retaliation - adverse action taken because an applicant or employee asserted rights under Title VII or participated in an EEOC proceeding such as testifying and assisting
- Segregation and Classification
- Pre-employment inquiries and requirements - nothing should be required that tends to disclose a protected basis
- Religious practices that don't impose an undue hardship on an employer
The Office of Civil Rights (OCR) administers and ensures Agency compliance with the laws, regulations, policies, and guidance that prohibit discrimination in the Federal workplace.
Headquarter's employees should call Cynthia Darden, Assistant Director, at 202-564-1587 or via email at firstname.lastname@example.org in order to start the complaint process.
Mailings to Complainants
Until further notice, the Office of Civil Rights will send all Title VII complaint correspondence to the email provided by Complainants. Each email will request a confirmation of receipt from each individual listed in the “To” section of the email. OCR will also tag each email to internal EPA employees with delivery and read receipts. This method of transmitting documents will allow OCR to continue to be timely in our responses and processing matters related to Title VII.
Those wishing to file a formal complaint will be directed to send their notice to Cynthia Darden, Assistant Director, Employment Complaints Resolution Staff, Office of Civil Rights at email@example.com and cc Renee Clark at firstname.lastname@example.org. OCR will send a confirmation receipt once received.
- Who may file a descriminiation complaint?
Answer: Any employee, former employee, or applicant for employment who believes they have been discriminated against may file a discrimination complaint.
- What is covered under the discrimination complaint process?
Answer: Discrimination on the basis of race, color, religion, sex, national origin, age, or disability are prohibited by law. Retaliation against an employee for filing an EEO complaint or participating in the EEO process is also prohibited.
- When must allegations of discrimination be raised?
Answer: An individual must seek counseling with an EEO Counselor within 45 calendar days of the date of an alleged act of discrimination. Some circumstances may permit allegations to be raised after the 45 day time limit; please contact OCR for advice.
- How do I obtain an EEO Counselor?
Answer: Headquarters Employees contact the Office of Civil Rights (OCR) at (202) 564-7272 (Voice) or (202) 501-1822 (TDD). EPA Regional and Area Office Employees contact the Equal Employment Officer for your Region or your Area Director. Please contact the appropriate office within 45 days of the date of the alleged discriminatory incident, or effective date of the alleged discriminatory personnel action. An EEO counselor will be assigned to you to attempt to facilitate resolution of your allegations.
- What information should I present to the EEO Counselor?
Answer:When discussing your allegations with an EEO Counselor, be prepared to make the following statement: "I was treated differently because of my [basis(es)] when on [date of event], the following happened [issue(s)]." Be prepared to discuss what remedies could resolve the issue(s). Supporting documentation and names of witnesses are also helpful information to present to the EEO Counselor.
- What happens if my issue(s) are resolved in EEO counseling?
Answer: The resolution will be documented by the EEO Counselor in a Resolution Agreement which is signed by the aggrieved individual and a representative of EPA management indicating that the matter is closed.
- How do I file a discrimination complaint?
Answer: If your allegation(s) are not resolved during EEO Counseling, after receipt of the "Notice of Final Interview", you may file a discrimination complaint. You must file your discrimination complaint within 15 calendar days of receipt of the Notice of Final Interview. Please note that a discrimination complaint must be signed and in writing.
- What is Official Time in EEO Process?
Answer: 29 CFR § 1614.605(b) provides, in part: “If the complainant is an employee of the agency, he or she shall have a reasonable amount of official time, if otherwise on duty, to prepare the complaint and to respond to agency and EEOC requests for information.”
- Who is entitled to Official Time in the EEO Process?
Answer: Both the EEO complainant and the representative, if they are employees of the agency where the complaint arose and was filed, are entitled to a reasonable amount of Official Time to present the complaint and to respond to agency requests for information, if otherwise on duty. 29 C.F.R. § 1614.605(b). This time is different than official time for union representatives, which is authorized under 5 USC § 7131 and agency collective bargaining agreements. Although union stewards may have done so in the past, this time cannot be counted under “union official time” under the AFGE CBA. Witnesses who are federal employees, regardless of whether they are employed by the respondent agency or some other federal agency, shall be in a duty status when their presence is authorized or required by Commission or agency officials in connection with the complaint.
- How should Official Time be requested?
Answer: Requests for Official Time should be made to your immediate supervisor. Employees should be asking for this time in advance of taking it, much like they do for any other absence from the office. When recording this time in People Plus, it should be recorded as regular time as we have no code for “EEOC official time” (either for Complainants or their employee-representatives).
- Is the Agency permitted to deny a request for Official Time?
Answer: Yes, however steps must be followed to do so. Specifically, if the agency denies a request for Official Time, either in whole or in part, it must include a written statement in the complaint file noting the reasons for the denial. If the agency’s denial of Official Time is made during the formal stage or investigation, the agency (complainant’s manager shall provide the complainant with a written explanation for the denial and the complainant shall provide the statement their case manager to be added to the Report of Investigation. If the agency's denial of Official Time is made before the complaint is filed, the agency shall provide the complainant with a written explanation for the denial, which it will include in the complaint file if the complainant subsequently files a complaint. Where a request for Official Time is denied in whole or part while an Administrative Judge is presiding over the matter, a copy of the agency's denial of Official Time with the requisite explanation should be provided to the Administrative Judge when provided to the requestor.
- What is the amount of Official Time to which an employee is entitled?
Answer: Both the complainant and the representative, if they are employees of the agency where the complaint arose and was filed, are entitled to a reasonable amount of Official Time to present the complaint and to respond to agency requests for information, if otherwise on duty. 29 C.F.R. § 1614.605(b). "Reasonable" is defined as whatever is appropriate, under the particular circumstances of the complaint, in order to allow a complete presentation of the relevant information associated with the complaint and to respond to agency requests for information. The actual number of hours to which complainant and his/her representative are entitled will vary, depending on the nature and complexity of the complaint, the mission of the agency, and the agency's need to have its employees available to perform their normal duties on a regular basis. The complainant and the agency should arrive at a mutual understanding as to the amount of Official Time to be used prior to the complainant's use of such time. Time spent commuting to and from home should not be included in Official Time computations because all employees are required to commute to and from their federal employment on their own time.
- Who can be a representative for an aggrieved individual or complainant?
Answer: At any stage in the process, an EEO complainant is entitled to the representative of his or her choosing (unless there is a conflict of interest) and “the complainant shall have the right to be accompanied, represented, and advised” by that representative. 29 C.F.R. § 1614.605(a). There is no requirement that the representative be an attorney and the representative may be an employee of the same agency as the complainant. The use of layperson representatives is permitted in the EEO process and is common on the part of both the employees and agencies.
- How does the Supervisor of the EEO Representative validate that this is an actual/ legitimate EEO Case?
Answer: At any point, a supervisor or manager may contact her/his local EEO officials for guidance about any stage of the complaint or request a status update about a complaint in which s/he was named as a responsible management official. Similarly, any supervisor or manager when identified as an alleged responsible official in a discrimination complaint may seek guidance or advice from Agency legal counsel regarding the EEO process.
- Are complainants and representatives allowed to use government property for the purposes of the EEO Process?
Answer: The complainant or complainant's non-attorney representative's use of government property (copiers, telephones, word processors, computers, internet, printers, and email) must be authorized by their immediate supervisor prior to their use and must not cause undue disruption of agency operations. The Environmental Protection Agency’s (EPA or Agency) intent in authorizing limited personal use of Government office equipment is to provide you with a professional and supportive work environment while meeting taxpayer expectations that tax dollars will be spent wisely. https://www.epa.gov/irmpoli8/epas-policy-permitting-limited-personal-use-government-office-equipment-epa-employees.
- Who should managers and employees contact with additional questions regarding Official Time in the EEO Process?
Answer: EPA has designated EEO Officers in the Regions or the Assistant Director for Employment Complaints and Resolution in Headquarters (HQ) to assist management and employees with this process. For more information regarding the official time in the EEO Process please contact your local EEO Officer or the Office of Civil Rights in HQ at 202-564-7272.