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Fuels Registration, Reporting, and Compliance Help

Contact Us about Fuels Registration, Reporting, and Compliance Help

Announcement

On Thursday, June 22, 2017, EPA made changes to the Fuels Program Helpdesk to help improve customer service.

For information on the changes to the fuels program helplines, please visit our Fuels Program Helpdesk page.

On this page:


Fuels Program Helpdesk

Email Fuels Program Helpdesk
Phone number 1-800-385-6164
Type of assistance
  • Registration
  • Program Regulations
  • Public data

IT Helpdesk

Email support@epamts-support.com
Phone number 1-800-385-6164
Type of assistance
  • EMTS Technical Support
  • CDX Reporting Issues
  • Remedial Actions

CDX Helpdesk

Email helpdesk@epacdx.net
Phone number 1-888-890-1995, then select Option 1
Type of assistance
  • CDX account password resets
  • Lexis/Nexis authentication
  • Updates to CDX account information

CDX Node Support

Email nodehelpdesk@epacdx.net
Phone number 1-888-890-1995, then select Option 2
Type of assistance
  • Setting up a new node
  • Acquiring a NAAS ID
  • Troubleshooting nodes
  • Failed node submissions

Fuels Program Mailing Addresses

US Postal Service*
(Mail)
Commercial Delivery 
(FedEx, UPS, etc.)

U.S. Environmental Protection Agency
Mail Code 6405A
1200 Pennsylvania Ave NW
Washington, DC 20460

U.S. Environmental Protection Agency
William Jefferson Clinton Building - North
Mail Code 6405A, Room 5512D
1200 Pennsylvania Ave NW
Washington, DC 20004
(202) 343-9038

*NOTE: Sending paperwork via US Postal Service will require an irradiation process and could possibly delay delivery.


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