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Fuels Registration, Reporting, and Compliance Help

Contact Us about Fuels Registration, Reporting, and Compliance Help

Attention

The Fuels Program Helpdesk is transitioning to a new inquiry management system and new e-mail address. Beginning Friday, May 15, 2020, please direct NEW inquiries to FuelsProgramSupport@epa.gov.

Inquiries previously submitted through May 14 will be managed using our old system. We will communicate with you using the support ticket number assigned by the old system until your issue is closed.

Effective May 15, any NEW inquiries sent to the old Fuels Program Helpdesk e-mail address will receive an automated response directing users to communicate via the new e-mail address.

    On this page:


    Fuels Program Helpdesk

    Email Fuels Program Helpdesk
    Phone number 1-800-385-6164
    Type of assistance
    • Registration
    • Program Regulations
    • Public data

    IT Helpdesk

    Email FuelsProgramSupport@epa.gov
    Phone number 1-800-385-6164
    Type of assistance
    • EMTS Technical Support
    • CDX Reporting Issues
    • Remedial Actions

    CDX Helpdesk

    Email helpdesk@epacdx.net
    Phone number 1-888-890-1995, then select Option 1
    Type of assistance
    • CDX account password resets
    • Lexis/Nexis authentication
    • Updates to CDX account information

    CDX Node Support

    Email nodehelpdesk@epacdx.net
    Phone number 1-888-890-1995, then select Option 2
    Type of assistance
    • Setting up a new node
    • Acquiring a NAAS ID
    • Troubleshooting nodes
    • Failed node submissions

    Fuels Program Mailing Addresses

    US Postal Service*
    (Mail)
    Commercial Delivery 
    (FedEx, UPS, etc.)

    U.S. Environmental Protection Agency
    Mail Code 6405A
    1200 Pennsylvania Ave NW
    Washington, DC 20460

    U.S. Environmental Protection Agency
    William Jefferson Clinton Building - North
    Mail Code 6405A, Room 5512D
    1200 Pennsylvania Ave NW
    Washington, DC 20004
    (202) 343-9748

    *NOTE: Sending paperwork via US Postal Service will require an irradiation process and could possibly delay delivery.


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    Report a Violation

    Report possible violations of environmental laws and regulations.

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