AQS User Support is provided through the EPA Enterprise IT Service Desk (EISD), which is operated under contract to the EPA.
The toll free number is 1-866-411-4EPA - (4372), select option 9. TDD: 1-866-489-4900, International callers: 1-703-679-1070
Their hours of operation are 6:00am - 9:00pm E.T. (Monday - Friday, excluding Federal holidays). You may also contact the Call Center via email (EISD@epa.gov) or fax (703-674-1008).
The Exchange Network Services Center (ENSC) is EPA's electronic reporting site. ENSC support is available toll-free between the hours of 8:00 am and 6:00 pm (EST) at 888-890-1995 - choose option 2 for Node Helpdesk Supportor via email at firstname.lastname@example.org.
New EPA IT Password Security Policies.
You may need a PDF reader to view some of the files on this page. See EPA’s About PDF page to learn more.
- Regional Contacts (PDF)(1 pg, 56 K, 5/22/2018)